Responsible Gaming

moja7Responsible Gaming at — Safety Meets Fun

Betting is entertainment, not a solution to life's problems. moja7 believes every player deserves to enjoy the experience mindfully and within their limits. Our responsible gaming guide is here to show you the way.

Safe environment
Set your own limits
24/7 support
Self-exclusion benefits
⚠️ Important reminder
  • Bet only for fun
  • Never bet more than you can afford to lose
  • Don't try to pay off debts by betting
  • Don't hesitate to seek help when you need it
  • For 18+ only
18+
Adults only
24/7
Support available
5
Self-protection tools available
৳0
Support service is free of charge
Our protection tools

Moja7's Special Tools for Responsible Gaming

We want you to always stay in control. These tools are here to make sure of that.

Set Deposit Limit

You decide how much you deposit — daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Increasing it requires a 7-day waiting period — and that's by design, to protect you.

💰 Smart budget control
Session Time Limit

Extended betting sessions can make you lose track of time. That's why moja7 lets you set a session time limit — once the time is up, the system will alert you and can automatically log you out if you choose.

⏱️ Time Management
Take a break (Cooling-Off)

Feel like you need a break? Activate a cooling-off period — for 24 hours, 1 week, or 1 month. During this time, your account will be fully suspended and you won't receive any promotional messages.

😌 Easy Break Options
Self-Exclusion

If you feel betting is having a negative impact on your life, you can permanently close your account for anywhere between 6 months and 5 years. It's a tough decision — but a brave one.

🔒 Long-Term Protection
Loss Limit Setting

Once your losses exceed a set amount, the system will automatically suspend your betting. This helps you avoid significant losses. Loss limits can be set separately on a daily, weekly, or monthly basis.

📉 Loss Control
Reality Check

At regular intervals, a pop-up will remind you how long you've been playing and how much you've won or lost — helping you stay aware and in control.

🔔 Awareness reminder
Alert levels

Is your betting behaviour normal?

Assess yourself — know where you stand and take action if needed

✅ Normal & safe
  • Play for entertainment
  • Stay within your budget
  • Can stop easily when you lose
  • Spend time with family and friends
  • Betting is just a small part of life
⚠️ Warning Stage
  • Spending beyond your budget
  • Chasing losses with more bets
  • Lying about betting
  • Work or studies are being affected
  • Sometimes struggling to stop
🚨 Need help right now
  • Betting with borrowed money
  • Family or home life is suffering
  • Unable to stop at all
  • Feeling restless without betting
  • Stress feels overwhelming

Please note: If you notice warning signs — or feel you may be past that point — don't wait. Reach out to moja7 support or activate the self-exclusion feature. Asking for help isn't a weakness; it takes real courage.

Detailed Guidelines

What Is Responsible Betting and Why Does It Matter

Responsible play means treating betting as a leisure activity — just like going to the cinema or eating out. moja7 believes that when every user bets mindfully and within their own limits, it can be a genuinely enjoyable experience. But problems arise when betting is driven by emotion or a loss of control.

Online betting is growing in popularity across Bangladesh, with thousands of people enjoying it responsibly every day without any issues. However, a small number of users can develop a dependency on betting. moja7 cares just as much about those individuals.

Core principles of responsible betting

Responsible betting is built on a few simple principles. First, only wager money you can afford to lose — it should never affect your day-to-day life. Second, keep a clear head; never bet when you're angry, upset, or feeling low. Third, remember that responsible gaming is never a guaranteed way to earn income.

There's nothing extra you need to do to bet responsibly on moja7. All the tools are built right into our platform. Simply go to your account settings to set a deposit limit, time limit, or self-exclusion — whenever you need it.

The Role of Family & Loved Ones

Sometimes, family members or friends notice a gambling problem before the person themselves does. If someone close to you is concerned about a loved one's betting behaviour, please reach out to support@moja7.bet. We also provide guidance and support for family members.

Moja7 believes a healthy bettor starts with a healthy family. Talk openly with your loved ones about your betting budget and time — keeping them in the loop makes all the difference.

Protection of Minors & Young People

Only users aged 18 and above may open an account on moja7. We verify every user's age through our KYC process. If we become aware of any minor who has opened an account, it will be closed immediately and all funds returned.

Parents can use parental control software on their child's device. moja7 fully respects that decision.

Mental health & betting

Responsible gaming isn't just about managing money — mental health matters equally. If betting has become your only outlet for stress, anxiety, or low mood, that's a warning sign. In that case, speaking to a psychologist or counsellor is strongly recommended.

At moja7, your mental well-being always comes before profit. We want you to be happy — whether you play or not.

How to Set Your Limits

Get protected in just 5 steps

1
Log in to your account

Access your personal moja7 account.

2
Go to Settings

Click the profile icon in the top right corner to open "Account Settings".

3
Select the "Responsible Gaming" tab

Go to Settings and look for the "Responsible Gaming" option, then click on it.

4
Choose the tool that suits you

Deposit limit, session limit, cooling-off, or self-exclusion — activate whichever you need.

5
Confirm

Save your changes. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period.

Need help? Email us at support@moja7.bet or reach out via live chat. Our team is ready to help at any time.

Self-Help

Tools to keep you in control

These tools are completely free and can be activated from your account at any time

Deposit Limit

Set a maximum amount you can deposit per day, week, or month.

Loss Limit

Betting will automatically stop once your losses reach a set amount.

Bet Limit

Set a maximum stake limit per bet.

Session Limit

Set a limit on how long you can play in a single session.

Cooling-Off Period

Take a temporary break for anywhere between 24 hours and 1 month.

Self-Exclusion

Permanently close your account for a period of 6 months to 5 years.

FAQs

Responsible Gaming FAQ

Simple answers to the most frequently asked questions

No, it's not just about the amount. Responsible betting is about awareness — understanding why you're placing bets, knowing when to stop, and recognizing whether betting is affecting other areas of your life. Responsible play means enjoying betting as entertainment, not letting it become an addiction.

Yes, you can withdraw any remaining balance from your account during self-exclusion. However, no deposits or bets can be placed while the exclusion is active. Our support team will assist you throughout the entire process.

Lowering your deposit limit takes effect immediately. Increasing it, however, requires a 7 business-day waiting period — a deliberate measure to prevent impulsive decisions made in the heat of the moment.

Contact support@moja7.bet. A third-party self-exclusion request can be submitted on behalf of a family member. We will assess the situation in complete confidence and take the necessary steps.

No, never. moja7's policy is to help users make informed choices. We don't use pressure or psychological tactics to encourage more betting. On the contrary, our responsible gaming tools are designed to keep you in control.

Cooling-off is a short-term break — from 24 hours up to 1 month. Your account reactivates automatically once the period ends. Self-exclusion is long-term — from 6 months up to 5 years. During self-exclusion, your account is fully closed — not just on moja7 — and you won't receive any promotional messages.
Play Safe, Play Happy

Bet Responsibly and Enjoy the Game
moja7with

Your safety on our platform is our top priority. Set your limits, stay informed, and enjoy the experience.

18+ only
Set your own limits
24/7 support
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