moja7 Terms & Conditions – Complete Guide to Using Our Services

By using moja7 (hereinafter referred to as "we", "the platform", or "the service"), you (hereinafter "the user" or "you") are deemed to have fully read, understood, and accepted these Terms & Conditions.

Moja7 is an internationally licensed online betting and gaming platform. By using our services, you confirm that you are legally eligible to participate in online betting and gaming under the laws of your country or region of residence.

These Terms & Conditions apply to all moja7 products and services — including Sports Betting, casino games, Live Casino, virtual sports, and all other sections of the platform.

To open an account on moja7, you must meet the eligibility criteria listed below. Accounts created without fulfilling these requirements may be suspended or terminated at any time.

• You must be 18 years of age or older.
• All information provided at registration must be truthful, accurate, and up to date.
• Each individual may register only one account.
• Keeping your account password secure is entirely your responsibility.
• Accounts may not be shared with or transferred to another person.
• If requested for KYC verification, you must submit the required documents within 72 hours.

After registration, moja7 may request identity verification (KYC) at any time. You may be required to submit a national ID card, passport, or driving licence along with proof of address. Withdrawals may be restricted or suspended until KYC is completed.

There are important rules to follow when placing bets on moja7. These rules apply across all Sports Betting, casino, and other gaming sections.

Minimum and maximum bet amounts may vary by event and market. moja7 reserves the right to carry out additional verification for large bets. If odds are published in error, moja7 reserves the right to void or reprice the affected bets.

In live betting, odds change in real time. If the odds change between bet submission and confirmation, the odds at the time of confirmation will apply.

Moja7 offers a variety of deposit and withdrawal methods. The following terms apply to all financial transactions on the platform.

• The minimum deposit amount is ৳200.
• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made using the same method used for the original deposit.
• Withdrawals may be restricted until KYC verification is complete.
• Large withdrawals may be subject to additional review.
• Any fraudulent deposit detected will result in full balance forfeiture.

Deposits are typically credited instantly. Withdrawals are usually processed within 5–30 minutes, though during KYC verification or for larger amounts, processing may take 24–72 hours.

Moja7 bonuses and promotional offers come with specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

The welcome bonus and all other bonuses are available to newly registered members only, unless stated otherwise. Any attempt to claim the same bonus more than once will result in all bonuses being cancelled and the account may be suspended.

• Bonuses can only be withdrawn once the applicable wagering requirements have been met.
• The wagering requirement for the welcome bonus is typically 30–40x.
• Bonuses are valid for a limited time and will expire at the end of the applicable period.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• moja7 reserves the right to modify or cancel any bonus offer at any time.
• moja7 reserves the right to investigate any suspected bonus abuse.

For referral bonuses, the referred person must successfully register and complete a specified wagering amount. In any bonus-related dispute, moja7's decision shall be considered final.

Moja7 firmly believes that gaming should be a form of entertainment, not a solution to financial problems. We encourage all our members to play responsibly.

• Users can set their own daily, weekly, or monthly deposit limits at any time.
• Setting a loss limit helps protect you from significant financial losses.
• A cooling-off period option is available.
• Self-exclusion allows you to close your account for a defined period.
• Access by anyone under 18 is strictly prohibited.

If you feel that betting is having a negative impact on your life, please reach out to our support team or visit our Responsible Gaming page. We're here to help.

Moja7 reserves the right to temporarily or permanently suspend any account under the circumstances listed below. Such action may be taken without prior notice.

• Registering with false information.
• Operating multiple accounts under the same identity.
• Using bots or automated software.
• Arbitrage betting or system abuse.
• Suspicious activity related to money laundering.
• Abusive or inappropriate behaviour toward other users or staff.
• Failure to cooperate with KYC verification.

In the event of account closure, any balance refund will be subject to the outcome of moja7's investigation. If fraudulent activity is confirmed, all balances will be forfeited.

If you have a dispute regarding any betting outcome or transaction, please contact our customer support team first. Most disputes are resolved quickly through our support team.

Disputes must be filed within 30 days of the relevant event or transaction being settled. Claims submitted after this period will not be accepted. moja7 will review all disputes within 7 business days and communicate its decision by email.

If you are not satisfied with moja7's decision, you may appeal to the relevant licensing authority. moja7 is obligated to cooperate with that process.

For full details on how we collect, use, and protect your personal information, please read our Privacy Policy. The key points are summarised below.

• Your information is never sold or shared with third parties.
• All data is secured with256-bit SSL encryption.
• You can opt out of marketing communications at any time.
• You may request deletion of your data at any time (subject to legal retention obligations).

For more details, see: Privacy Policy →

Moja7 makes every effort to ensure uninterrupted service on its platform. However, moja7's liability will be limited in certain circumstances.

• moja7 is not liable for any losses caused by technical errors or server outages.
• moja7 is not liable for delays or errors caused by third-party payment systems.
• moja7 is not responsible for any password or account details compromised due to your own negligence.
• moja7 is not liable for bets that are voided or lost due to internet disconnection.

Moja7 is committed to operating fairly and transparently. Our support team is always on hand to assist you with any issues.