Privacy Protection

moja7 Privacy Policy – Your Data Is Completely Safe With Us

When you use moja7, your trust is our top priority. This Privacy Policy explains in detail what information we collect, why we use it, and how we keep it secure.

Last Updated: 1 January 2026Version 2.4
What This Policy Covers
  • What Data We Collect
  • How your information is used
  • Sharing with Third Parties
  • Cookie & Tracking Policy
  • Your Rights
  • Security Measures
Our Commitment

How moja7 Protects Your Privacy

We use world-class technology to protect every piece of your data

256-Bit SSL Encryption

Every transaction and piece of personal data you share is protected with the same 256-bit SSL encryption used by the banking industry. Your information cannot be stolen.

🔒 Bank-Grade Security
Your Data Is Never Sold

Moja7 never sells your personal data to third parties. Your name, phone number, and financial information are never shared with advertisers or data brokers.

🚫 No-Sale Policy
Data Minimisation

We collect only the information we actually need — nothing more. We don't ask for unnecessary data; only what's required to deliver our services.

📦 Minimal Data Policy
You're in Full Control

You can view, correct, or request deletion of your data at any time. You have full control over your personal information.

⚙️ User Controls
Secure Server Infrastructure

Our servers operate in data centers that meet the highest global security standards. Regular security audits and penetration testing are carried out consistently.

🏢 ISO-Certified Data Centers
Marketing Opt-Out

You can opt out of moja7 promotional emails or SMS at any time. Unsubscribe with just one click.

📧 Easy Unsubscribe
1

Introduction & Scope

Welcome to moja7. This Privacy Policy ("Policy") describes in detail our practices regarding your personal information and your rights. By using the moja7 website, mobile app, or any related services, you are considered to have accepted this Policy.

We believe privacy is a fundamental right. That's why moja7 was built from the ground up on a "Privacy by Design" philosophy — meaning privacy isn't an afterthought bolted on later, but a core consideration baked into every feature of our platform from day one.

This Privacy Policy applies to all moja7 services — including Sports Betting, casino, live games, the mobile app, and customer support. For any questions, contact us at support@moja7.bet.

2

What Data We Collect

Moja7 collects only the data that is strictly necessary to provide our services. Requesting unnecessary information goes against our policy.

Identity Information
Full name, date of birth, gender, and national ID number (for KYC purposes)
Contact Information
Email address, mobile number, residential address
Financial Information
Payment methods (bKash/Nagad number), transaction history, balance information
Technical Information
IP address, device type, browser information, app usage logs
Gaming Data
Betting history, favourite games, win/loss records, and bonus usage
Communication Records
Support chat history, email correspondence, complaint records

We never store your password, full payment card number, or any other sensitive financial credentials.

3

How Your Data Is Used

Moja7 uses your data solely for specific, legitimate purposes. These purposes are clearly outlined below.

  • To create your account and verify your identity.
  • To process your payments and keep them secure.
  • To provide customer support services.
  • To prevent fraud and money laundering.
  • To provide personalised offers tailored to your preferences.
  • To improve platform security and performance.
  • To meet legal obligations and report to regulatory authorities.
  • To promote responsible gaming and provide support to players experiencing difficulties.

We never share your data with third parties for advertising purposes. Your email address may be used to send you moja7's own promotional communications, but you can opt out at any time.

4

Who We Share Your Data With

Moja7 does not sell your data. However, limited data sharing with trusted parties may take place for operational purposes. In each case, only the minimum necessary information is shared.

Data Recipients What data Reason
Payment Providers (bKash, Nagad) Transaction-Related Payment Processing
KYC Verification Service Identity Documents Identity Verification
Security Analytics Software Logs & Behavioral Data Fraud Prevention
Legal Authorities Legally required Legal Obligations
Licensing Authority Regulatory Reporting Licence Compliance

All parties mentioned above operate under strict confidentiality agreements with moja7 and may use your data only for the specific purposes defined.

5

Cookie & Tracking Policy

Moja7 uses cookies and similar tracking technologies to enhance your browsing experience and analyze platform performance. Cookies are small text files stored on your device.

You can disable cookies at any time through your browser settings; however, disabling essential cookies may prevent certain features of the platform from functioning properly.

6

Security Measures & Technology

Moja7 uses industry-leading security technology to protect your data. Our security team monitors servers 24 hours a day, 7 days a week.

1
SSL/TLS Encryption

256-bit SSL encryption is applied to every connection. All data transmitted from your browser to our servers is fully encrypted.

2
Two-Factor Authentication (2FA)

Enable two-factor authentication on your account. Every login will require an SMS or app-generated code, blocking any unauthorized access.

3
Regular Security Audits

Independent third-party security experts regularly audit our systems. Penetration testing and vulnerability scanning are conducted on an ongoing basis.

4
Data Encryption at Rest

Sensitive data stored in our databases is protected with AES-256 encryption. Physical access to our servers is also strictly controlled.

5
24/7 Monitoring

Our Security Operations Center (SOC) monitors systems around the clock, 24/7. Any suspicious activity is identified and addressed immediately.

7

Your Rights

As a moja7 user, you have several important rights regarding your personal data. To exercise any of these rights, email us at support@moja7.bet.

Right to Access Data

You can request to know what data we hold about you and receive a copy of it.

Right to Rectification

If any of your information is incorrect, you may request that it be corrected.

Right to Erasure

In certain circumstances, you may request the deletion of your data (except where we are required to retain it by law).

Right to Restrict Processing

In certain circumstances, you have the right to object to the processing of your data.

Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

Marketing Opt-Out

You may request to opt out of promotional communications at any time.

We will respond to all rights requests within 30 business days of receipt. In complex cases, it may take a little longer, but we will keep you informed.

8

How Long Is Your Data Retained

Moja7 retains your data only for as long as necessary — no longer. Retention periods vary depending on the type of information.

  • Account Information: For the duration your account is active, and for up to 5 years after closure (for legal compliance purposes).
  • Transaction Information: Retained for up to 7 years in accordance with financial regulatory requirements.
  • KYC Documents: Retained for a minimum of 5 years after account closure, as required by law.
  • Support Chat: Deleted 3 years after the issue is resolved.
  • Marketing Information: Deleted immediately upon unsubscription.

After the designated period, data is automatically deleted or anonymised in a way that makes it impossible to identify any individual.

9

Minor Protection

Moja7 strictly prohibits the use of its services by anyone under the age of 18. We never knowingly collect or process data from minors.

Minor Protection Policy:

If we discover that a minor has created an account, it will be closed immediately and all collected data permanently deleted. If a parent suspects their child is using moja7, please contact us at support@moja7.bet.

For more information on responsible gaming, visit our Responsible Gaming Page → View.

10

Privacy Policy Updates

Moja7 may update this Privacy Policy from time to time. Updates may be necessary due to changes in law, the introduction of new services, or other business developments.

  • An email notification will be sent prior to any significant changes.
  • A notification banner will be displayed on the platform.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Continued use of the platform after any changes will be considered acceptance of the updated Policy.

If you have any questions or concerns, please contact us: support@moja7.bet

General FAQs

Privacy FAQs

What users want to know most

No, never. Under no circumstances does moja7 sell your personal information to third parties. Some limited data sharing with trusted partners may occur for operational purposes, but never for commercial gain.

Even after account closure, certain data must be retained for a defined period due to legal obligations. Financial regulations require that transaction records be kept for up to 7 years. However, marketing and non-essential data is deleted immediately upon account closure.

moja7 uses world-class security technology. Your data is protected through 256-bit SSL encryption, regular penetration testing, and 24/7 monitoring. You can further strengthen your account security by enabling two-factor authentication and using a strong password.

Simply click the "Unsubscribe" link at the bottom of any marketing email to stop receiving promotional messages. You can also update your notification preferences directly in your account settings, or contact our support team.

Your national ID or passport details submitted for KYC verification are stored on servers secured with AES-256 encryption. Only authorised personnel can access this information, and every access is logged. Any unnecessary data is deleted once verification is complete.

Email us at support@moja7.bet or reach us via live chat. Clearly state the nature of your request and use your registered email address for account verification. We will respond within 30 business days.
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